SOGU Students Visit ITC Grand Bharat, a Luxury Collection Retreat, Gurgaon

Event:                              Industrial Visit

Date:                                  26/11/2025             

Time:                                  01:00 P.M            

Venue:                               ITC Grand Bharat, a Luxury Collection Retreat, Gurgaon, Haryana 

Convener:                         Mr. Sagar Sharma            

Head of Department:     Mr. Mohit Bishnoi 

Company Profile: –

Set amidst the ancient Aravalli Range ITC Grand Bharat is a tribute to five thousand years of unbroken civilization. The expansive 1214056 sq. m retreat expresses inspiration through an architectural blend of ancient, medieval and modern Indian influences. Just a short drive from New Delhi, this mosaic of luxury experiences encompasses 4 Presidential Villas, 100 suites, 27-hole Jack Nicklaus Signature golf course, elaborate culinary experiences, conferencing facilities, 1,951 sq. m. Kaya Kalp – The Royal Spa & a host of recreational facilities. The retreat has earned a status of one of the finest destination wedding venues.

Design & Detailing

ITC Grand Bharat is an architectural confluence of some of the finest design styles, motifs and techniques that India has generated. The architectural influences include lesser known yet important gems like the stepped wells of Adalaj, Gujarat, the Orissan Nagara style Mukhteshwara temples, the royal palace of Baroda and the eternal ghats of Varanasi to mention a few.

Sustainability

ITC Grand Bharat is a LEED Platinum-certified and LEED Zero Water-certified retreat, exemplifying our unwavering commitment to Responsible Luxury where exceptional hospitality meets sustainable living. From implementing advanced water recycling systems to minimising waste and sourcing a significant portion of ingredients locally, every measure reflects our deep-rooted ethos of environmental stewardship.

Cuisine

The dining destinations at ITC Grand Bharat encompass the traditional, the modern, the regional and the global – all of them delicious. Created under the strictures of modern day culinary tenants like the slow food movement, locavore and the fare at the retreat promises mindful indulgence.

Wellbeing

The retreat houses  Kaya Kalp – The Royal Spa showcasing holistic wellness experiences, enabled through a range of natural plant and mineral products, accompanied by personalised consultations, ayurvedic rituals, hamam, yoga, swasthya cuisine and more.

Objective: –

• To help students gain the information about real Hospitality Operations.
• To gain an insight of Day to Day Operations at 5-Star Luxury Property.
• Learning while experiencing Guest Interaction and Relations in real time.
• To gain knowledge about Sustainability and Eco-Friendly models adopted by Hotels
• Experiencing all 4 core departmental operations in day to day basis in luxury hotels.

Report: –

An industrial visit was organized by Om Sterling Global University (OSGU), Hisar, for the students of the School of Hospitality Management (SHM) to ITC Grand Bharat, Gurgoan a leading global hotel company. The visit was conducted as part of experiential learning to bridge classroom knowledge with real-world hotel industry practices.

The delegation consisted of registered students (list attached), accompanied by faculty members:

• Mr. Mohit Bishnoi
• Mr. Sagar Sharma
• Mr. Sumit

The university transport (Bus No. HR39F 1846, driven by (Mr. Jagdish) departed from OSGU campus at 6:00 AM, and the scheduled reporting time at ITC Grand Bharat, Gurgoan was 11:00 AM.

The industrial visit to ITC Grand Bharat on November 26, 2025, offered students from Om Sterling Global University practical exposure to real-world hotel practices. Students learned about Experiential Learning about all 4 major departments, latest Kitchen and methods of food preparation, catering protocols, guest handling and VIP guest procedures and eco-friendly initiatives adopted by hospitality industry and day to day operations in accommodation. They also observed professional and ethics and grooming standards of hospitality industry.

The sessions enhanced their understanding of industry expectations, workflow, discipline, dedication and teamwork. The visit strengthened technical knowledge, career awareness, and confidence, making it a valuable learning experience aligned with academic and industry requirements.

Learning Outcome:  

• Students got the information about real Hospitality Operations.
• Students were made aware about first-hand information regarding functioning of the 5-star luxury property.
• Students were made to learn the Sustainability model and Eco-Friendly Practices of ITC Grand Bharat.
• Students got insight about the Operations & all 4 major departments of Hotel Industry.